Company Name: SPP TOPNOCH ADVISORY PLT
Compliance: Personal Data Protection Act 2010 (PDPA) of Malaysia
Effective Date: 6 April 2026
Introduction
SPP TOPNOCH ADVISORY PLT ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By providing your personal data to us, you consent to the processing of your personal data in accordance with this Privacy Policy.
1. Information We Collect
To provide you with our consultation services and for lead generation purposes, we collect specific personal information when you voluntarily submit it to us via our website forms or direct messaging. The data we collect includes:
Full Name
WhatsApp Number (Contact Number)
2. How We Use Your Information
We process the collected personal data strictly for the following purposes:
Lead Generation & Contact: To reach out to you via WhatsApp to follow up on your inquiries.
Customer Consultation: To provide professional advisory services, answer your questions, and understand your needs.
Service Improvement: To analyze how you interact with our website to improve user experience.
3. Cookies, Third-Party Tracking & Remarketing
To optimize our website performance and deliver targeted advertising, our website uses Cookies and third-party tracking technologies. This is fully compliant with Google Ads and Meta Ads transparency requirements.
Cookies: We use cookies to enhance your browsing experience, remember your preferences, and track website traffic.
Google Analytics & Hotjar: We use these tools to analyze user behavior, track website traffic, and understand how visitors engage with our pages. This helps us optimize our website content and layout.
Meta Pixel & Remarketing (Retargeting): We utilize Meta Pixel and Google’s advertising features for remarketing purposes. This means that after you visit our website, you may see our advertisements on other platforms (such as Facebook, Instagram, or Google Search/Display networks). These third-party vendors use cookies to serve ads based on your past visits to our site.
You can opt out of Google's use of cookies by visiting Google's Ad Settings. You can also opt out of targeted advertising on Facebook via your Facebook Ad Preferences.
4. Data Sharing and Disclosure
We highly value your trust. We do not sell, rent, or trade your personal data to any third parties.
Your personal data will only be shared under the following circumstances:
With authorized internal staff to fulfill your consultation requests.
When required by law, regulatory frameworks, or court orders to protect our legal rights.
5. Security of Your Personal Data
We implement standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal data, please understand that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights Under PDPA
Under the Personal Data Protection Act 2010 of Malaysia, you have the right to:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Withdraw Consent: Withdraw your consent for us to process your personal data at any time (which may affect our ability to provide services to you).
To exercise any of these rights, please contact our Data Protection Officer using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be updated directly on this page. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns regarding your personal data, please contact our Data Protection Officer (DPO) at:
Company Name: SPP TOPNOCH ADVISORY PLT
WhatsApp: +60 11-6489 6112